Terms & Conditions
Last Updated: May 3, 2026
These Terms and Conditions govern your use of the DiPu website (www.di-pu.com) and the data destruction, degaussing, and media sanitization services provided by Establishment Alnaqa Alraqmiy, operating under the brand DiPu ("we," "us," or "our"). By accessing our website or engaging our services, you agree to be bound by these terms.
1. Company Information
DiPu is a registered establishment in the Kingdom of Saudi Arabia under Commercial Registration Number 7051070949, headquartered at Thumamah St, Qurtuba, Riyadh, Saudi Arabia. All services are executed exclusively within the Kingdom of Saudi Arabia.
2. Services Overview
DiPu provides onsite secure data destruction and media sanitization services including physical shredding, magnetic degaussing, and software based data sanitization. All services are performed at the client's designated location using our mobile destruction fleet. Our methodologies are aligned with NIST 800-88 Rev.1 media sanitization guidelines and the National Cybersecurity Authority (NCA) National Standard for Secure Sanitization or Destruction of Media and Devices (NSSSDMD).
3. Service Agreements
All service engagements are governed by a separate service agreement or proposal executed between DiPu and the client. These Terms and Conditions apply in addition to any such agreement. In the event of a conflict between these terms and a signed service agreement, the service agreement shall prevail.
4. Client Responsibilities
The client is responsible for identifying and presenting all media and assets designated for destruction. The client must ensure that all assets presented for destruction are owned by the client or that the client has the legal authority to authorize their destruction. The client is responsible for providing suitable access to the designated destruction location, including vehicle access for the DiPu mobile destruction unit. The client must designate an authorized representative to witness and approve the destruction process.
5. Chain of Custody and Documentation
DiPu maintains a structured chain of custody framework for all engagements. Each asset is individually logged by serial number prior to destruction. Upon completion, the client receives a formal Certificate of Destruction documenting all assets processed, methodologies applied, and the date and time of destruction. Optional continuous video documentation is available upon request.
6. Certification and Compliance
DiPu's destruction methodologies are aligned with NIST 800-88 Rev.1 (Clear, Purge, and Destroy levels), the NCA NSSSDMD standard, SAMA Cybersecurity Framework requirements for financial sector entities, and the Saudi Personal Data Protection Law (PDPL). DiPu does not guarantee compliance on behalf of the client. The Certificate of Destruction is provided as evidence of service execution and methodology adherence. It is the client's responsibility to determine whether the services rendered satisfy their specific regulatory obligations.
7. Limitation of Liability
DiPu's total liability arising from or related to any service engagement shall not exceed the total fees paid by the client for the specific engagement giving rise to the claim. DiPu shall not be liable for any indirect, consequential, incidental, or special damages, including but not limited to loss of revenue, loss of data (except as directly resulting from DiPu's failure to perform the contracted destruction services), or loss of business opportunities. DiPu is not liable for any pre existing conditions on assets presented for destruction, including but not limited to prior data breaches, unauthorized access, or data compromise occurring before the assets entered DiPu's custody.
8. Confidentiality
DiPu treats all client information, asset details, and engagement records as strictly confidential. DiPu personnel are bound by nondisclosure obligations. No client information, serial numbers, or destruction records will be shared with third parties except as required by law or with the client's written consent.
9. Payment Terms
Payment terms are specified in each individual service agreement or proposal. Unless otherwise agreed in writing, invoices are due within thirty (30) days of the invoice date. DiPu reserves the right to suspend services for accounts with overdue balances exceeding sixty (60) days.
10. Cancellation and Rescheduling
The client may reschedule a confirmed service appointment with a minimum of 48 hours advance notice at no additional charge. Cancellations made less than 24 hours before the scheduled service may be subject to a mobilization fee as specified in the applicable service agreement.
11. Environmental Compliance
All non data bearing components resulting from the destruction process are transferred to licensed recycling facilities within Saudi Arabia. DiPu ensures environmental compliance in the handling and disposal of all residual materials in accordance with applicable Saudi environmental regulations.
12. Intellectual Property
All content on the DiPu website, including but not limited to text, graphics, logos, images, and software, is the property of Establishment Alnaqa Alraqmiy and is protected under Saudi and international intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this website without our prior written consent.
13. Website Use
You agree to use this website only for lawful purposes and in a manner that does not infringe upon or restrict the use of this website by any third party. You may not use this website to transmit any harmful, threatening, or unlawful material. DiPu reserves the right to restrict access to the website at any time without notice.
14. Modifications
DiPu reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of the website or engagement of our services after any modification constitutes acceptance of the revised terms.
15. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising from these terms or from the use of our website or services shall be subject to the exclusive jurisdiction of the competent courts in Riyadh, Kingdom of Saudi Arabia.
16. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Establishment Alnaqa Alraqmiy (DiPu) CR Number: 7051070949 Address: Thumamah St, Qurtuba, Riyadh, Saudi Arabia Email: mohammed@di-pu.com Phone: +966 54 999 4060 Website: www.di-pu.com